Engaging your members is more vital that ever before in these uncertain times.
SSN is bringing you this information -- virtually for your safety and convenience -- at the 11th Medicare Star Ratings, HEDIS, Quality Assurance & Risk Adjustment,
scheduled for June 8-10, 2020. We’re pleased to offer this exclusive forum FREE to health plans and providers. Hear from 20+ top-rated MA health plans on how to align
Star Ratings, Quality Assurance, HEDIS & Risk Adjustment to more effectively navigate the ever-changing Medicare Advantage regulatory landscape and successfully
compete -- Plans working collaboratively across silos will be in the best position to tackle the many challenges presented by CMS & NCQA. Plus, position your plan
to effectively close gaps in care and ensure access to care post-pandemic. This highly acclaimed event has been comprehensively expanded to provide the full spectrum
of topics relevant to boosting your performance scores including panels and case studies on increasing CAHPS & HOS scores. Get best practices and case study solutions as follows:
...
- Stars 101 Workshop -- June 8: Module 1 & 2
- Boosting Star Ratings -- June 9: Module 3 & 4
- Integrating Stars & HEDIS/Quality & Risk Adjustment -- June 10: Module 5
- HEDIS & Quality – Clinical & Operational Provider Engagement -- June 10: Module 6
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June 8: Modules #1 & #2
STARS 101 Intensive Workshop: Back to Basics
Gorman Health Group: The “Nuts and Bolts” Behind the Star Ratings -- How to Build and Grow Your Stars Program to Integrate All Measures
June 9: Modules #3 & #4
Integrating Stars, HEDIS, Quality & Risk
Panel Discussion: Improving Member Communications
UCare: Combatting the Opioid Epidemic – Strategies to Engage Patients and Providers
Harvard Pilgrim Health Care: Cross Functional Member Engagement to Boost Patient Experience
Cigna: Optimizing CAHPS Performance When Access and Availability is a Challenge
Panel Discussion: Influencing CAHPs and HOS Scores
Cambia Health Solutions: Building Nimble Data Analytics for Stars
Blue Shield of California: Developing A Provider Incentive Program for the Delegated Model
Gorman Health Group: Achieving and Sustaining Strong Star Ratings in the Constantly Changing and Increasingly Competitive MA Market
June 10: Module #5
Integrating Stars, HEDIS, Quality & Risk
NCQA: Moving to Digital Quality Measures
Panel Discussion: Working In Sync: Aligning Stars, Quality & Risk
Martin’s Point Health Care: Key Interventions to Improve HEDIS Measures and Drive Star Ratings
Hometown Health: Aligning Provider Incentives Through Risk Adjustment and Quality
CareOregon: Overcoming Barriers to Achieving High Performance Scores from an Equity Perspective
UCare: Social Determinants of Health Programs – Impact on Quality and Star Ratings
Medical Mutual: From Garage Band to Rock Stars… How We Made it Happen
Commonwealth Care Alliance: Engagement Centers: Integrating Primary Care, Urgent Care, Behavioral Health and Social Determinants
Network Health: Make Your MTM Program Work for You to Improve Medication Adherence, Star Ratings and Provide Quality Care to Members
UPMC Health Plan: Risk Adjustment 101 and the Future of Risk Adjustment Data Submission – Moving from RAPs to EDPS
June 10: Module #6
HEDIS & Quality – Clinical and Operational Provider Engagement Programs and Strategies
Health Alliance: Transitions of Care Measures – Innovative Approaches to Working with Providers
UPMC Health Plan: Electronic Clinical Data Systems: Ensuring Connectivity to Gather 100% of Data from Multiple Sources
BlueCross BlueShield of Tennessee: Member and Provider Outreach to Close Gaps in Care: Breaking Down Silos
Neighborhood Health Plan of Rhode Island: Operationalizing Complex Care Management
Gateway Health: Provider Data Retrieval
Trusted Health Plan: Projection Model Driven HEDIS Improvement
Ascension St. Elizabeth: How a Provider-Based COPD Program Interacts With a Local Insurer to Improve Outcomes
Gateway Health: Enabling the Disabled: Strategies to Boost Quality Results for Populations With Disabilities
2020 All-Star Speakers
Medical Mutual of Ohio
Laura Adams, MBA
Director, Medicare Stars
UnitedHealthcare
Sarah Bezeredi
Vice President, Quality Solutions Delivery
UCare
Erika Bower, PharmD, BCACP
Clinical Pharmacist
mPulse Mobile
Jim Burke
Solution Marketing Manager
Blue Shield of CA
Amanda Calvert
Clinical Program Manager, Medicare Stars Program
Health Data Decisions
Liz Carr
Director, Consulting Services
Omnicell
Rebecca W. Chater, RPh, MPH, FAPhA,
Director, Clinical Healthcare Strategy
NCQA
Paul Cotton
Director of Federal Affairs
Cambia Health Solutions
David Dodge
Medicare Star Ratings Program Director
Commonwealth Care Alliance
Lauren Easton
Vice President of Innovations
Martin’s Point Health Care
Josh Edwards
Medicare Stars Programs Manager
Hometown Health
Savannah Gonsalves
Manager of Quality
Omnicell, Inc.
Mark Gregory, RPh
Director, Pharmacy Consultant, Population Health Services
Livongo
Stephanie Gutendorf
Vice President of Medicare Growth and Strategy
Health Alliance
Kena Hahn
Director Medicare Stars & Health Improvement
Neighborhood Health Plan of Rhode Island
Yvonne Heredia
Manager of Care Management
Ciox Health
Bill Horn
Senior Vice President, Payer Growth
Harvard Pilgrim Health Care
Noreen Hurley
Manager, Product Strategy, Member Experience and Star Quality
Ciox Health
Amir Keren
Chief Technology Officer
SelectHealth
David L. Larsen RN, MHA
Director, Quality Improvement
CareOregon
Anna K Lynch, MPH
Member Engagement Manager
Network Health
Gary Melis
Clinical Pharmacist
UPMC Health Plan
Tim Plank
Director, Government Revenue Risk Adjustment, Insurance Services Division
Gorman Health Group
Melissa Smith
Senior Vice President, Stars & Strategy
CareOregon
Toc Soneoulay-Gillespie, MSW
Social Services Manager, Population Health Partnerships
healow Insights
Frank Vo
Business Development Manager
Gateway Health Plan
Dan Weaver
Vice President, Stars Quality
Ascension
St. Elizabeth
St. Elizabeth
Robyn West
Registered Respiratory Therapist, BS, Clinical Coordinator, Cardiac and Pulmonary Rehab Department, Ascension NE Wisconsin - St. Elizabeth Campus
Gateway Health
Sarah Winski
Director of Clinical Quality Services for HEDIS
UPMC Health Plan
Debra J. Zeh BSN, RN
Sr. Director, Quality Improvement, Provider Performance
CareFirst Blue Cross Blue Shield Community Health Plan District of Columbia
Belinda Zhang, PhD, MHA
Chief Quality Officer
BlueCross BlueShield of Tennessee
Staci Zink
Member Experience Program Consultant, MA Quality Improvement and Stars
Educational Underwriters
Supporting Organizations
